Responsible Gaming

bs89 Responsible Gaming — Your Safety Is Our Priority

bs89 believes entertainment is enjoyable only when it is done in a controlled and mindful way. Our responsible gaming policy guides you to set limits, stay safe, and get help when needed.

Why Is Responsible Gaming Important?

Online gaming and betting is a popular form of entertainment for millions of people in Bangladesh. However, like any form of entertainment, awareness and moderation are essential. bs89 believes our responsibility is not just to provide games — it is also our duty to ensure the mental and financial wellbeing of every player.

Responsible gaming means playing in a way where you keep your budget, time, and emotions under control. Gambling is never a source of income — it is entertainment only. When gaming becomes a source of stress rather than enjoyment, that is the moment to recognise that help is needed.

Our platform offers various safety tools that will help you keep your gaming experience safe and enjoyable at all times. Learn more about bs89's responsible gaming features below.

Our Safety Tools

bs89 offers these features to help you stay in control of your gaming.

Deposit Control

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, no additional deposits beyond that amount will be possible for that period — making budget control much easier.

Self-Exclusion

Self-Exclusion Feature

If you feel you need a break, temporarily close your account for a set period. Options range from 7 days to permanent exclusion — we respect your decision.

Time Control

Time-Out Feature

Set a time-out from 24 hours up to 6 weeks. During this period, login will be completely disabled, helping you regain balance.

Session Time

Session Time Limit

Set the maximum amount of time you want to play each day. When the time is up, the system will automatically alert you and end the session, keeping your gaming habits healthy.

Loss Control

Loss Limit

If you lose more than a set amount, the system will stop allowing bets from your account. This is one of the most effective safety tools for reducing financial risk.

Alert

Reality Check

At regular intervals, a pop-up will let you know how long you have been playing and how much you have spent. This information will help you make informed decisions.

For 21+ Only

To open an account at bs89 and to play any game or place any bet, you must be at least 21 years old. We are committed to protecting minors from gaming and follow a strict age verification policy.

Warning Signs of Problematic Gaming

If you notice the signs below, gaming is no longer just entertainment. Contact us right away.

Remember — seeking help is not a weakness, it is a sign of courage. The bs89 support team is with you 24/7.

  • You are developing a habit of playing repeatedly to recover losses and placing larger bets after losing.
  • You are spending too much time gaming while neglecting responsibilities to family, friends, or work.
  • You are hiding the truth about gaming from family or lying to them.
  • You want to stop gaming but cannot, and repeated attempts to stop have failed.
  • You are gaming with borrowed money or by draining your savings, and are under financial pressure.
  • You feel restless, angry, or anxious when you are not gaming.
  • You are using time away from gaming as a mental escape, which is becoming a way to avoid the real problems in your life.

Top Tips for Safe Gaming

Following these simple habits will keep gaming enjoyable at all times and reduce the risk of problems.

1

Set Your Budget in Advance

Before you start playing, decide the maximum amount you will spend. Once that amount is gone, stop playing — a budget is not just a number, it is your protection.

2

Think of Gaming as Entertainment

Gaming is never a way to earn money. If you win, enjoy it; if you lose, you have simply paid for entertainment — keep that mindset.

3

Take Regular Breaks

Instead of playing for long stretches, take breaks in between. Drink some water, take a walk — a fresh body and mind makes decision-making easier.

4

Do Not Play While Drinking or Tired

Alcohol, excessive tiredness, or stress increases poor decision-making while gaming. Play when you are well and in a normal state.

5

Do Not Chase Losses

It is common but dangerous to get frustrated after losing and place bigger bets. When your limit is reached, end the session.

6

Be Open with Family and Friends

Let your loved ones know you are gaming. When hiding starts, that is the first warning sign — take action at that moment.

7

Do Not Borrow Money to Recover Losses

Gaming with borrowed money can lead to financial disaster. Only spend money that, if lost, will have no impact on your daily life.

Help and the Self-Exclusion Process

When you need help, asking for it is easy — we are always here.

Temporary Account Suspension

You can lock your account for a set period at any time — 24 hours, 7 days, 30 days, or more. During this time, no login or deposit will be possible.

To lock your account, contact our live chat or email us directly at [email protected] — our team will act right away.

Permanent Self-Exclusion

If you decide you never want to game again, apply for permanent self-exclusion. Once permanent exclusion is in place, the account cannot be reactivated.

This process is completely confidential and free of charge. We respect your decision and will assist you without any questions.

24/7 Support

For any gaming-related issue, at any time, our Bengali-language support team is here for you. Contact us via live chat or email.

Email: [email protected]

Support: 24/7 live chat and email — talk to us in Bengali.

Deposit and Withdrawal Information

Knowing the limits makes it easier to plan.

Description Amount Period
Minimum Deposit ৳200 Per transaction
Minimum Withdrawal ৳500 Per transaction
Withdrawal Time 5–30 minutes (bKash, Nagad, Rocket, Upay, bank transfer)
Welcome Bonus 100% (maximum ৳5,000) On first deposit, wagering 15x

Example: deposit ৳1,000 and receive a ৳1,000 bonus, giving a total balance of ৳2,000. Deposit ৳12,000 and the bonus is capped at ৳5,000, giving a total of ৳17,000.

How to Activate Safety Tools?

Secure your gaming in just a few steps.

1

Log In

Log in to your bs89 account.

2

Go to Settings

From the profile menu, enter the "Responsible Gaming" section.

3

Choose Your Limits

Select a deposit, loss, or time limit and enter the amount.

4

Confirm

Save. The limit will take effect immediately.

Questions About Responsible Gaming

Answers to the most frequently asked questions are here.

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. If you need help, ask our 24/7 live chat.

When a temporary exclusion period ends, your account is automatically reactivated. However, with permanent self-exclusion, the account can never be reopened. We firmly support the decision for permanent exclusion and never allow it to be reversed — that is our commitment.

Our 24/7 live chat provides support directly in Bengali. You can also email us at [email protected]. Our trained support team will guide you in the right direction with complete confidentiality.

No. Registration and gaming at bs89 are strictly limited to users aged 21 and above. Age is verified at the time of account creation, and registration by minors is completely prohibited. If you have information about a minor gaming, please contact us.

A time-out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, the account returns to normal. Self-exclusion is stricter — it keeps the account closed for a set period or permanently. Both help manage gaming, but self-exclusion is suited for more serious situations.

Yes. Reducing a limit takes effect immediately. However, increasing a limit may require a specific "cooling-off" period, so that decisions cannot be changed in an emotional moment. This is done for your protection.

Enjoy bs89 Games Safely

Play responsibly — cricket, slots, casino, all of it is enjoyable when you are in control.